How we ship
Everything is 100% recyclable and 100% compostable.Your order will be ready to ship within 3-5 business days from the date that it was placed.
If there is an issue with your order and it may take longer, we will reach out to you via email to let you know.
We package and ship all products with plastic-free shipping materials. 100% recycled poly and padded mailers, water-activated tape, and recycled boxes made from post-consumer content. All of our packaging can be reused or recycled and is 100% biodegradable and FSC Certified.
All of our packaging is 100% recyclable (and even reusable).
We encourage you to check your local municipal recycling guidelines. If you are based in the Honolulu county, corrugated cardboard is curbsibe recyclable in the blue bin.
To learn more about what's recyclable in your area, check out earth911.com.
Unfortunately, we have no control over your package once it's dropped off at the post office.
Therefore, we are not responsible for lost or damaged mail and packages.
The customer is responsible for issuing claims for lost or damaged mail.
We are always willing to provide additional information if needed.
Returns & Cancellation Policy
No returns. All sales final.Under the value of conscious consumerism, we do not accept any returns or exchanges.
We believe that shopping decisions should be made out of curated intent.
This is also in efforts to reduce any unnecessary shipping carbon emissions and paper or packaging waste.
Conscious consumerism is when the customer is aware of the implications of their purchase.
Customers should consider all the information that is provided to have an understanding of the products they are buying.
We want to encourage consumers to take their time to make a mindful decision before buying.
If there is an issue with your order, feel free to contact us. We would be more than happy to work with you to resolve anything!
We want to make sustainable living as easy, affordable, and convenient as possible! We appreciate your support and hope you have a great shopping experience.
All sales are final once you receive an order confirmation.
If there is a mistake with your order or you would like to adjust it, we ask that you reach out within 1-3 business days to do so.
Get in touch.
We're here and happy to help.
We'll do our best to get back to you within 1-3 business days.
Email: hello@rplanetshop.com
Instagram: @rplanetshop